How do you process credit cards?

All credit card transactions are processed through Paypal.


What is your return policy?

All sales are final. Items damaged in shipping must be returned and item will be replaced or a refund, including shipping, will be issued. 


How will my items be shipped?

All items are shipped Priority Mail through the United States Postal Service (USPS) for one flat rate of $7.35 for orders under $50.


Do you have a Facebook page?

Yes. Latest news and sale items can be found on our Facebook page.


Can my item be repaired if I break it?

Most items can be repaired, email with photos of damaged item and an estimate will be issued. Generators by Jody Inc. is not responsible for any shipping costs.


What is a Positive Energy Generator?

It is a combination of resin, crystals, herbs (in most cases) and metal created with a positive healing intent to reduce the harmful effects of Electromagnetic Field’s (EMF’s) in your environment. 


Do all positive generators contain quartz?

Yes. Every positive energy generator produced by Generators by Jody contains quartz crystal. 


Do Positive Energy Generators ever need to be cleansed of negative energy?

Yes and No. Occasionally jewelry will need to be cleansed if the metal to resin ratio is not 50/50. Place in brown rice with the intent to cleanse it of negative energy and leave overnight. Example: a pendant worn daily should be cleansed every 2-3 months or as needed. 


Can I put my positive energy generator in the sun to recharge?

Yes. Sometimes they get overworked and benefit from being reenergized. 


Can I use soap on my positive energy generator to clean it?

Yes and No. Some soaps will eat away at the resin while others will cause clouding. If it becomes necessary, only use a mild, unscented soap and rinse thoroughly. Dry with a soft cloth.


Can I use chemicals on or near my positive energy generator?

It is not recommended. Chemicals will not affect the function of your generator, but may alter it’s appearance. 


Will water damage my generator?

Yes. They should not sit in water for prolonged periods as it will cause clouding. Jewelry should NEVER be worn while bathing or swimming.


Can I carry it in my purse or pocket?

Yes. Although, to preserve it’s finish it is recommended that you place it into a small cloth bag.


Frequently Asked Questions